What does Shortlisted's 15-day money-back guarantee cover?
What does the refund cover?
The guarantee covers your first payment if Shortlisted is not right for you.
- The refund is your first payment, in full, claimed within 15 days, with no questions asked.
- There are no renewal traps and you can cancel at any time.
- After the 15 days you stay month to month and can stop at the end of any billing period.
- The service is run from Cape Town by founder Simon Strehler, who is reachable directly.
What does the guarantee not promise?
The guarantee refunds the subscription and makes no promise about the outcome of your search.
- It is not a promise of a job or an interview, and there is no success fee attached to one.
- A guarantee that pays out on an outcome is a different product from one that refunds a subscription, and ours is the second.
Last updated September 2026