Privacy Policy

Last updated: 24 October 2026

1. Who is responsible for your information

Shortlisted is a trading name of SHORTLISTED TODAY (PTY) LTD, registration number 2026/368921/07, registered in South Africa. We are the responsible party under POPIA and the controller under the GDPR for the information described here. Our Information Officer is Simon Strehler, whom you can reach at simon@shortlisted.today.

2. Whose information this covers

This policy covers our clients, people who ask us for a free CV review or book a call, people who apply to work with us, visitors to our website, and the hiring managers and recruiters we contact on our clients' behalf (section 6).

3. What we collect

  • What you give us: your name, email address, phone number, CV, and what you tell us on our intake call, in onboarding answers, by email, in voice notes, in WhatsApp messages and in the portal. This can include salary expectations, work preferences, your right to work, employers you want excluded, and any health or financial details you choose to share. We use those only for your search. We keep a transcript of your intake call and of any voice notes you send us.
  • What we make: your profile, the roles we assess for you and their scores, the documents we draft, the edits our team makes to them, and your decisions on each role.
  • Outcomes: interviews, offers and placements you tell us about.
  • Job-site logins: if we submit applications for you and you've agreed to it, we collect the email address and password for the job sites we use on your behalf, such as Workday. That includes any account we create for you, which always uses your own email address so that you can reset the password yourself.
  • Sign-in and devices: if you sign in with Google, your name, email address and profile picture from your Google account. If you turn on notifications, a device token.
  • Payment: transaction references from Paystack, PayPal, Payoneer, Wise or your bank. We never see or store your full card details.

4. Why we use it, and our legal basis

  • To deliver the service you asked for: finding and assessing roles, drafting your documents, contacting employers where your plan includes it, and talking to you about your search. Our basis is our contract with you, or steps you asked us to take before one.
  • For anonymous statistics: we count outcomes such as interviews and placements across clients, and may publish totals. We never name you without your written consent.
  • For billing and our legal duties: keeping payment and accounting records for as long as South African law requires.
  • For website statistics: see section 10.

We don't train AI models on your information, and we don't let our providers do so.

Matching roles to you is automated. On plans with an account manager, a person reviews the results before they reach you, and you can ask them to look again. No decision with legal or similarly significant effects on you is made by software alone.

5. Who processes it

We don't sell your information and we don't share it with advertisers. We rely on these providers:

  • Supabase for our database and sign-in, hosted in Frankfurt.
  • Railway for hosting our application server.
  • Anthropic, OpenAI and Google as AI model providers. Assessing roles and drafting your documents means sending them the relevant parts of your profile and the job posting, on terms and settings that don't let them train their models on it.
  • ElevenLabs for transcribing voice notes you send us.
  • Google for document storage (Drive), sign-in, booking calls on our own calendar, and website analytics where you consent.
  • GitHub for the version-controlled working files we keep for each client.
  • Zoho for email.
  • WhatsApp (Meta), where you choose to message us there.
  • Cloudflare for hosting and delivering the website and for counting visits without cookies.
  • Paystack and PayPal for subscriptions, Payoneer or Wise where you pay by payment request, and YNAB for our bookkeeping.
  • Your browser's or device's push service (Google, Mozilla or Apple), if you turn on notifications. A notification carries only a short alert, never the text of a message.

Our team is Simon Strehler and a contractor who works on client searches under a written confidentiality agreement. Each of them signs in with their own account. We share your information with an employer only as section 6 describes, when we submit an application you've asked us to submit, or when you tell us to.

6. People we contact for our clients

If you're a hiring manager or recruiter and we've emailed you, this section is for you. We find your name, role and work email on your company's website, on professional profiles such as LinkedIn, and in other public sources. Where no address is published, we may infer one from your company's usual format. We use these details, with help from the AI providers in section 5, to introduce one of our clients for a role or for opportunities at your company. Our basis is our legitimate interest, and our client's, in a direct introduction. We keep a record of whom we've emailed, when, and whether the email arrived, for 2 years after our last email. If you'd rather not hear from us, reply or email simon@shortlisted.today. We'll add you to our do-not-contact list, which we keep permanently so that we keep honoring your request.

7. How we protect your information

Information travels over encrypted connections and is stored with providers that encrypt it at rest. Only the people working on your search can open your files. Job-site passwords get extra protection. Each one is locked in the browser before it reaches us, so our servers hold it only in a form they can't read. Simon alone can unlock it, on his own computer, and only to submit an application for you, and we keep a record of every time he does. We keep our system keys off the website and off third-party services. If a security breach affected your information, we would tell you without undue delay and tell the regulator where the law requires.

8. Where it's stored

Our database is in Frankfurt, in the European Union. Some of the providers above process information in other countries, including the United States. Where information is transferred internationally, we rely on those providers' standard contractual clauses. Where POPIA applies, those agreements are our basis under section 72, because they bind the recipient to protection substantially similar to the Act's.

9. How long we keep it

  • Client information: we keep it for as long as you're a client and for 12 months afterwards, and then we delete it, unless you've agreed in writing that we can keep it longer. You can ask us to delete it sooner at any time.
  • Free CV reviews: if you don't become a client, we keep your CV and the review for 12 months, then delete them.
  • Portal messages: we keep them while you're a client and delete them with your account. We delete attachments after 6 months, or with your account if that comes first.
  • Job-site logins: we delete them as soon as we stop submitting for you, whether you leave, pause or change plan. You can delete them yourself in the portal at any time.
  • Payment and accounting records: we keep them for as long as South African law requires, currently up to 7 years.
  • Do-not-contact list: we keep it permanently, so that we can keep honoring it.

When we delete your information, older copies can remain for a while in a few places: in the history of our version-controlled files until we clear it, in our database backups for about five weeks, and in sent emails. If you want everything erased, tell us, and we'll clear all of it and confirm when it's done.

10. Cookies and website statistics

We use a few strictly necessary cookies to keep you signed in and remember your preferences. We use Google Analytics only if you accept analytics cookies in the banner, and until then it stays off. We also count visits with Cloudflare Web Analytics, which sets no cookies, doesn't recognize you between visits, and shows us only totals. If you decline analytics in the banner, we switch that off too. Our basis for Google Analytics is your consent, and for Cloudflare it's our legitimate interest in knowing how the site is used. IP addresses are anonymized, and our own admin pages are left out of analytics. You can change your choice at any time with the link at the foot of this page.

11. Google sign-in and Google Calendar

If you sign in with Google, Google sends us your name, email address and profile picture, and nothing else. We use them only to create your account, sign you in and address you by name. When you book a call, we create the meeting on Shortlisted's own Google Calendar, and we never read or write your calendar. Our use of information from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements. We never send information we receive from your Google account to any AI model, never sell it, never use it for advertising, and don't let people read it except with your consent, for security, or where the law requires.

12. Your rights

You can ask us for a copy of your information, to correct it, to delete it, to export it, or to stop using it for a purpose you object to. Email simon@shortlisted.today and we'll respond within 30 days. You can also complain to the South African Information Regulator (inforeg.org.za) or, where the GDPR applies, to your local data protection authority.

13. Children

Our service is for people aged 18 and over, and we don't knowingly collect information about anyone younger.

14. Changes to this policy

We may update this policy. If a change materially affects you, we'll email you at least 14 days before it takes effect.

15. Contact

Email simon@shortlisted.today.